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Eng Ops Controller
Just after a little info from any of you legal eagles out there
can anyone stop a service complaint that has been put in because
they do not agree with its content ?
if someone were to do that ... what might be the consequences be for them ... even
shoukd the service complaint. It be upheld ... surely their action of stopping it going through
must be an offence if some sort
thanks in advance
Grim Reaper 2016
Is any coercion involved?Originally Posted by Casual Hero
What level is the person at that is trying to stop the SC?
Does the SC directly or indirectly involve the person wanting to stop the complaint?
Why doesn't that person agree with the content?
It's not the man in the fight - it's the fight in the man.
Eng Ops Controller
Oc hr does not think it should be processed to some small degree they were involved in what the complaint is about
Grim Reaper 2016
If that person is involved in the SC (even on the fringes / indirectly) he / she should not be involved in the process.
It's not the man in the fight - it's the fight in the man.
Goat Fiddler
Agreed - if they're involved (even in a small way) and they attempt to stop it being processed, you're well within your rights to go over their head to keep it going (usually means going to Harry Staish, or perhaps outside the Unit). If they do manage to halt it, I would expect them tol fare far worse on a second attempt at a higher level (you may want to point that out to them - indications of guilt, etc...)
Eng Ops Controller
What I really want to know is
if I put a service complaint it it goes to P1 .... can anybody intercede and stop it proceeding
or does the service complaint system have protection built in that once it's started it needs to be proceeded through
to its conclusion
Goat Fiddler
Google is your friend
https://www.gov.uk/government/public...laints-process
Ramp Tramp
If its available to you try looking through JSP 831 that's for SC and redress or JSP 763. I'm no legal eagle but I'm sure only the complainant or CO can stop the process. There's info in JSP 831 about the SC ombudsman, its possible to go down that road if you think your flogging a dead horse.
If it smells like poo, it probably is poo
OC Eng
Get yourself to see an A/EDA or EDA, there is normally a list of us on P1 page on MOSS.
e-goat addict
The specified officer (normally the Stn Cdr unless he/she is implicated) is the only one who can decide whether a SC is admissible or not. There are a few types of complaint that cannot be considered under the SC process mainly because there are other avenues available (pay & allowances, disciplinary matters, pensions, that sort of thing) otherwise any complaint has to be considered admissible. OC HR/PSF is responsible for facilitating the SC and may provide advice to the specified officer but that is the limit of his/her responsibility.
If in doubt, go straight to the ombudsman.
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